1. Introduction

Welcome to Hallunix AI Assistant. At Hallunix Tech Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service.

2. Information We Collect

Information You Provide:

• Messages and conversations you have with our AI assistant
• Feedback and suggestions you provide
• Contact information if you reach out to us directly

Information Automatically Collected:

• Browser type and version
• Device information (type, operating system)
• Usage patterns and interaction data
• IP address and general location information
• Session duration and frequency of use

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and improve our AI chatbot services
• Personalization: To enhance your user experience and provide relevant responses
• Analytics: To understand usage patterns and improve our service
• Technical Support: To troubleshoot issues and provide customer support
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party services (like Google Gemini API) necessary for our service operation
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our users
• Consent: When you have given us explicit consent to share specific information

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your conversation data is processed in real-time and is not permanently stored on our servers. However, please note:

• Conversations may be temporarily cached for performance optimization
• We use encrypted connections (HTTPS) for all data transmission
• Access to any stored data is restricted to authorized personnel only
• We regularly review and update our security practices

6. Third-Party Services

Our AI assistant uses Google's Gemini AI API to provide intelligent responses. When you interact with our chatbot, your messages are sent to Google's servers for processing. Please review Google's Privacy Policy to understand how they handle your data:

• Google Privacy Policy: https://policies.google.com/privacy
• Google AI Terms of Service: https://ai.google.dev/terms

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing of your personal information
• Withdrawal: Withdraw consent for data processing where applicable

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

9. Cookies and Tracking Technologies

We use local storage and similar technologies to enhance your experience:

• Theme Preferences: To remember your dark/light mode preference
• Session Management: To maintain your conversation context during your visit
• Performance Optimization: To improve loading times and responsiveness

You can control these through your browser settings, though disabling them may affect functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Conversation data is typically processed in real-time and not permanently stored.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Information

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